OPC course payment, cancellation and refund policy

Paying for the course

OPC’s courses must be paid for at the time of registration via credit card using our Bookable booking system.

Unable to attend due to illness etc.

You must not attend the course if you have symptoms of an infectious illness such as a respiratory tract infection (such as a sore throat, cold, cough, aches or shortness of breath) or gastro-intestinal infection (diarrhoea and/or vomiting). Please notify our team at courses@opc.gov.au to advise your non-attendance due to illness.

Substituting participants

If a participant from an agency is unable to attend the course, they must amend their registration and nominate a substitute participant from their agency.  Refunds are no longer provided.  The onus is on agencies to provide a substitute.

“No shows”

OPC will not refund the cost of a course if a participant does not attend the course and does not substitute their registration with another participant if they are unable to attend.