Our Culture

Maintaining integrity

At OPC we expect our staff to conduct themselves with the utmost integrity and to the highest standard of conduct. This protects the integrity of the Australian Public Service (APS) and enhances OPC’s safe and supportive culture. 

The standards of conduct are outlined in the APS values and APS code of conduct. This includes:

  • behaving honestly and with integrity
  • acting with care and diligence
  • treating everyone with respect and courtesy.

In addition, our conduct is guided by OPC’s Values which build on the APS values, and were co-designed with our people. They are:

  • we are trusted: we are respected as reliable and honest experts
  • we are professional: we deliver accurate, thorough and informed work to a high standard
  • we are responsive: we are adaptable and timely in delivering outcomes
  • we are collaborative: we work together to achieve shared outcomes.

Inclusive work environment

At OPC, we are committed to being a diverse and inclusive workplace that represents and best serves the Australian community. We implement a Diversity and Inclusion Strategy, to support all our people to bring their whole selves to work. It aims to maintain OPC as a place where our people feel respected and valued, our workplaces are safe, our workforce is diverse and our culture is inclusive. 

We maintain an active and enthusiastic Reconciliation Action Plan Working Group, and with their support, are making steady progress in achieving our Reconciliation Action Plan goals.

Our strategy is working. In the 2024 Employee Census, 86% of our people agreed that OPC is committed to, and actively promotes, a diverse and inclusive culture. 

Our inclusion is supported by an active consultation and engagement framework which ensures that there are a wide range of opportunities for people to be involved and to be heard.

We welcome applications from all eligible candidates. Candidates who are Aboriginal and/or Torres Strait Islander, come from a diverse cultural or linguistic background, identify as LGBTQA+, have a disability, are mature aged, or are carers; are wanted, needed, and encouraged to apply. 

Feedback culture

OPC maintains a strong performance feedback culture. Sharing performance feedback in an environment that promotes professional growth, collaboration and achievement is the key to successful individual performance, which forms the basis for attaining team and organisational objectives. We understand a feedback culture to be where there is a widespread everyday habit of seeking and sharing feedback.

Work health and safety

Our work is fast-paced and we are often juggling multiple tasks. We are very conscious of the impact of this on our people, and so we monitor workloads closely. OPC’s staff’s work health and safety is a priority for us. We have held platinum plus accreditation with the Healthier Work Program for many years, and remain an accredited breastfeeding friendly workplace. . 

Breastfeeding Friendly Workplace

We have safe systems of work in place to manage our key work health and safety risks, which are computer use, fatigue, infectious illness and inappropriate conduct. We actively control and monitor all WHS risk in consultation with employees.

Read our Diversity and Inclusion Strategy

Read our Reconciliation Action Plan

We value excellence and work hard

We take pride in doing high quality work. We strive for excellence and believe that a job worth doing is worth doing well. We are always looking to improve, whether in relation to our processes or in the support we provide our people. .